المدينة : عمان
وظائف شاغرة جديدة لدى البنك العربي


مطلوب للعمل فورا
مطلوب بشكل عاجل
مطلوب موظفين للعمل

Job description
Accountabilities & Key Roles:

Provide corporate clients with professional and high quality services that meet clients’ requirements and exceed their expectations.
Identify corporate clients’ needs and fulfill them with proper bank products and services.
Handle and manage corporate clients’ requests, inquiries, calls and emails related to their accounts, products, and services in a proper and professional manner, while referring them to respective RM/CMTF-RM whenever needed.
Resolve client complaints/ service issues either directly or in coordination with relevant teams and follow cases through to resolution.
Cross-sell and promote bank’s services and products. Maintain sufficient knowledge of Cash Management and Trade Finance services.
Receive client (e.g. Trade Finance) requests applications and fulfil them in an accurate, timely and professional manner.
Contact corporate clients to advise on readiness of delivery items (certificates, cheque books, LG’s…) and returned cheques.
Efficient handling of custody items, and keys as per custodian matrix and relevant P&P.
Achieve country branches’ CIB targets as per the annual budget set and agreed on.
Job Requirements:

Education:

Bachelors degree business administration from a recognized university.

Experience:

Minimum three years of banking experience.

Competencies:

Fluent in English and Arabic
Full awareness of bank’s products, services, P&P, rules and regulations.
Full awareness of Cash Management Trade Finance services.
Strong sales and services orientation.
Excellent communication, negotiation, and interpersonal skills.
Excellent computer skills.
Problem solving skills.
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